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KMID : 1155220160410030261
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Journal of the Korean Society of Health Information and Health Statistics
2016 Volume.41 No. 3 p.261 ~ p.269
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Effects of Worker Relationships on Organizational Effectiveness in Geriatric Hospitals
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Jeong Ji-Na
Lee Sang-Jin
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Abstract
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Objectives: The purpose of this paper is to verify how worker relationships in organizations (leader-member exchange, LMX; team-member exchange, TMX) influence organization effectiveness of workers in geriatric hospitals.
Methods: The study executed a complete enumeration survey on 397 employees working in 10 geriatric hospitals located in Jeollabukdo region. 372 cases were gathered, 347 of which were used for final analysis by statisti-cal package SPSS 21.0.
Results: There is a clear statistical difference in organization commitment, a subfactor of organization effectiveness, depending on varying degree of subjects` population sociological features such as age, marital status, monthly wages, career, and duty. Both LMX and TMX have sig-nificantly positive effect on organizational effectiveness: LMX explains it with 39.0% (p<0.001), showing explanation power total of 49.0%, and TMX explains it with 3.0% (p<0.001), showing explanation power total of 52.0%.
Conclusions: The study emphasizes that worker relationship is, indeed, a key to enhancing convalescent hospitals` overall effectiveness. In order to improve hospital`s productivity and ultimately to provide quality service to elderly patients, leaders are encouraged to strengthen their ability and leadership to lead members with emotional intimacy and contribution, while members are encouraged to operate efficiently within team with loyalty and respect.
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KEYWORD
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Leader-member exchange (LMX), Team-member exchange (TMX), Organization effectiveness, Geriatric hospital
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